Solution
B2C E-Commerce
B2C e-commerce integration connects a brand's direct-to-consumer online store to the ERP. Qera offers integration with platforms such as Shopify, Ticimax, İdeasoft and T-Soft, or building a store on its own e-commerce infrastructure; it delivers live stock, automatic e-invoicing and shipping in one unified structure.
Challenges you face
Sound familiar?
This module is built to remove the everyday operational pains below.
- Because your e-commerce site runs disconnected from the ERP, stock and price data must be updated by hand constantly.
- You embarrass customers by selling products that show in stock on the site but aren't in the warehouse.
- Manually issuing an invoice and preparing a shipping barcode for each order tires your staff.
- Making price changes separately in both the ERP and the site increases error risk.
- When a customer shops both in-store and online, you can't recognize them as a single customer.
Capabilities
What can you do with B2C E-Commerce?
The core capabilities that digitize your processes end to end.
Ready-platform integration or your own store
Integrate your existing e-commerce site (Shopify, Ticimax, İdeasoft, T-Soft) with Qera, or build your own store on Qera's infrastructure. Either way, the site works as the ERP's storefront.
Live stock and central pricing
When a product is sold from your warehouse or a count shortfall occurs, the stock on your e-commerce site updates shortly after. Make price changes in the ERP and have them reflected on your site automatically; no more entering each one in the panel.
Automatic order and e-invoicing
An order from your website drops instantly into the Qera ERP sales screen and a customer account is opened automatically. When the order is approved, a Turkish e-invoice or e-archive invoice is generated automatically and emailed to the customer.
Shipping and logistics integration
When an order reaches the ERP, the barcode of your contracted carrier is generated automatically. Warehouse staff print the barcode and stick it on the package; the tracking number is sent back to the site and the customer is notified.
Omnichannel customer
If a customer shops both in your store and on your site, Qera recognizes them as a single person; it combines their total spend and loyalty points.
Outcomes
What it delivers for your business
Concrete gains that show up in daily operations when set up right.
- End the 'on the site but not in the warehouse' crisis by automating stock and price synchronization.
- Save on staff cost by removing manual order processing and invoicing.
- Reduce customer complaints with fast shipping and accurate stock data.
- Automate e-invoice/e-archive and shipping processes end to end.
- Raise repeat-purchase rates with an omnichannel customer view.
FAQ
Frequently asked questions
Both are possible. You can integrate your existing site (Shopify, Ticimax, İdeasoft, T-Soft) with Qera or build your own site on Qera's infrastructure. In both cases the site works integrated as the ERP's storefront.
When a product is sold from your warehouse or a count shortfall occurs, the stock on your e-commerce site updates shortly after. So the risk of selling unavailable products and embarrassing customers disappears.
Yes. An order from your website drops into the Qera sales screen; when approved, a Turkish e-invoice or e-archive invoice is generated automatically and emailed to the customer.
When an order reaches the ERP, the contracted carrier's barcode is generated automatically; warehouse staff print and apply it. The tracking number is sent back to the site and the customer is notified.
Yes. Thanks to the omnichannel structure, when a customer shops both in-store and online, Qera recognizes them as a single person and combines their total spend and loyalty points.
Let's configure B2C E-Commerce around your business
Get in touch for a demo tailored to your team's needs.