Solution
B2B Dealer Portal
The B2B dealer portal is a self-service commerce platform where dealers, distributors and corporate customers place their own orders, pay and view their statements 24/7. Qera delivers dealer-specific pricing and campaigns, live stock, online collection via virtual POS, and account-statement access — all live-connected to the ERP.
Challenges you face
Sound familiar?
This module is built to remove the everyday operational pains below.
- Taking orders from your dealers is a chaotic process lost among phone calls, WhatsApp messages and Excel lists.
- Your sales support team loses time collecting orders and answering stock questions instead of finding new customers.
- Dealers call to ask about stock, so both they and your team lose time.
- Tracking each dealer's different pricing and campaign terms by hand increases error risk.
- Dealers constantly call accounting to ask for statements and balances, making reconciliation exhausting.
Capabilities
What can you do with B2B Dealer Portal?
The core capabilities that digitize your processes end to end.
Dealer-specific pricing and campaigns
Each dealer has different commercial terms. When a dealer logs in, the system recognizes them and lists only their specific prices; campaigns such as 'buy 3 pay 2' or basket discounts go live in the portal the moment you define them in the ERP.
Live stock visibility
The dealer sees in real time whether the product they want to order is in the warehouse ('In Stock', 'Out of Stock' or 'A few left'); they can't order an unavailable product, removing the risk of embarrassment.
Online collection via virtual POS
The dealer pays by credit card when completing an order or paying a due balance. The collection is posted to the account in the ERP instantly and the risk limit reopens.
Account statement and self-service balance
Dealers view past invoices, payments and current balance as PDF/Excel from their own panel in the portal; no need to call accounting for reconciliation.
Fast cart and variant product selection
Create orders of hundreds of lines by scanning barcodes or uploading an Excel product list; make error-free choices by seeing color, size or measurement options in a matrix layout.
Mobile compatibility and 24/7 access
The portal is fully compatible with phones and tablets. Even after closing the shop, your dealer can complete an order in the evening at home or in the field.
Outcomes
What it delivers for your business
Concrete gains that show up in daily operations when set up right.
- End order chaos by giving your dealers a 24/7-open digital branch.
- Reduce your sales support team's phone and email load and steer them toward new business development.
- Increase your collection speed with online payment and credit-card options.
- Reduce returns caused by wrong orders because the dealer enters the order themselves.
- Raise dealer satisfaction with live stock and account-statement access.
FAQ
Frequently asked questions
Yes. Thanks to the single-platform architecture, the B2B portal talks to the ERP live. A price change or an out-of-stock item in the ERP is reflected on the dealer's screen shortly after; no separate synchronization process is needed.
Yes. A specific discount and price list can be defined for each dealer. When the dealer logs in, the system recognizes them and shows only their prices.
Yes. Thanks to virtual POS integration, the dealer can pay by credit card when completing an order or paying a due balance. The collection is posted to the account in the ERP instantly.
Yes. Dealers can view past invoices, payments and current balance as PDF or Excel from their own panel in the portal; no need to call accounting for reconciliation.
Yes. The portal is fully compatible with phones and tablets; dealers can create orders outside the shop, in the field or at home.
Let's configure B2B Dealer Portal around your business
Get in touch for a demo tailored to your team's needs.