Industry Solution
Qera ERP for IT & Electronics
From serial-numbered product tracking to assembly recipes, from warranty-service management to project deliveries — manage IT and electronics processes on a single platform. With Qera ERP, run traceable, efficient operations.
Sector challenges
The operational load of the IT & Electronics sector
Typical bottlenecks that slow down day-to-day operations in this sector.
- Without unit-level tracking of serial/IMEI-numbered products, warranty and service processes can't be managed.
- A rapidly changing product range and short technology lifecycle create a high risk of stock obsolescence.
- When assembly/configuration recipes aren't standardized, product cost and consistency can't be controlled.
- When warranty, fault and service records are scattered, customer satisfaction and cost can't be tracked.
- In project-based installation and software deliveries, cost and progress can't be seen clearly.
The Qera approach
How Qera solves it
Solutions tailored to the sector's needs, working as one across modules.
Track each device's sales, warranty and service history individually with serial/IMEI-based product tracking.
Calculate component consumption and true product cost with assembly/configuration recipes (BOM).
Manage warranty, fault logging, service work orders and spare-part processes with the Field Service module.
Manage obsolescence risk early by tracking product turnover and stock age with Business Intelligence dashboards.
Run installation and software-delivery projects with cost and progress tracking via Project Management.
Manage customer, order and quote processes from one place with CRM and Sales Management.
Related modules
Modules that stand out in this sector
Explore the Qera ERP modules that address this sector's needs.
FAQ
Frequently asked questions
Yes. Devices are tracked individually by serial number or IMEI; each product's sales, warranty and service history is recorded at the device level.
The Field Service module manages warranty status, fault logging, service work orders and spare-part usage; service costs and times are traceable.
The Project Management module tracks installation and software-delivery projects by task, cost and progress; cost overruns are seen early before delivery.
Let's shape Qera around the IT & Electronics sector together
Get in touch for a demo tailored to your sector's specific needs.